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Knowledge Nexus Learning Bundle

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Automating Task With Macros

Customize options and views for worksheets and workbooks in Excel

Course code C26 · Section code P3 Automating TM

Balancing Time and Stress While Avoiding Procrastination

Course code C31

Building and Leading Diverse Team

Inclusive Leadership: Fostering Diversity and Inclusion in the Workplace

Course code C37 · Section code P2 BLDT

Continuous Improvement Strategies and Implementing Changes

Learn how to create a customer-centric culture and build lasting relationships with customers through this comprehensive online course.

Course code C58 · Section code P3 Summary CISIC

Creating A Collaborative Culture

Learn how to build effective teams and foster collaboration with a leadership perspective in this online course.

Course code C64 · Section code P2 Create CC

Creative Strategies and Media Execution

Master the art of advertising with our comprehensive course on Campaign Planning and Execution; designed for both novices and seasoned marketers.

Course code C66 · Section code P2 CSME

Crisis Communication and Conflict Resolution

Enhance your leadership communication skills to inspire-influence-and make a lasting impact.

Course code C67 · Section code P3 CCCR

Designing, Implementing, and Securing Azure Solutions

Microsoft Certified: Azure Solutions Architect Expert

Course code C92 · Section code P2 DISAS

Designing, Implementing, and Securing Azure Solutions

Microsoft Certified: Azure Solutions Architect Expert

Course code C92 · Section code P2 DISAS

Excel Basics: Interface and Data Entry Fundamentals

This is a basic-level Excel course for beginners that introduces core spreadsheet skills. Learners will explore the Excel interface, understand workbook and worksheet structure, and practice basic data entry in cells, rows, and columns.

The course also covers essential formatting (fonts, numbers, alignment, merging cells) and basic navigation tools such as switching sheets, using workbook views, freezing panes, hiding/unhiding rows and columns, and customizing the Quick Access Toolbar.

Course code C200 · Section code P1 Intro MSE

Excel Cells & Ranges: Fundamentals and Core Operations

This module introduces the foundational concepts of working with cells and ranges in Microsoft Excel. It covers essential skills such as understanding cell structure, using cell references, and performing accurate data entry. Learners will also explore basic formatting techniques, including applying font styles and merging or splitting cells to organize data effectively.

By the end of this module, learners will be able to confidently work with cells and ranges, apply basic formatting, and structure data clearly within a worksheet.

Course code C237 · Section code P2 MRFE

Foundation of Advertising Campaigns

Master the art of advertising with our comprehensive course on Campaign Planning and Execution designed for both novices and seasoned marketers.

Course code C139 · Section code P1 Foundation AC

Goal Getter: A Guide to Achieving More in Less Time

This is a dynamic course designed to unlock the potential of goal setting for personal and professional success. Learn the art of setting SMART goals—Specific; Measurable; Achievable; Relevant; and Time-bound—to create a clear roadmap towards your aspirations. Discover the importance of prioritization to focus on what truly matters and master time management techniques to optimize productivity. Join us to harness the power of goals and propel yourself towards achievement.

Course code C148

Implementing and Evaluating Inclusive Practices

Inclusive Leadership: Fostering Diversity and Inclusion in the Workplace

Course code C162 · Section code P3 IEIP

Influencing and Trust Building through Communication

Enhance your leadership communication skills to inspire-influence-and make a lasting impact.

Course code C167 · Section code P2 ITBTC

Introduction to Azure Solution Architect

Microsoft Certified: Azure Solutions Architect Expert

Course code C180 · Section code P1 Intro ASA

Introduction to Creating A Customer-Centric Culture

Learn how to create a customer-centric culture and build lasting relationships with customers through this comprehensive online course.

Course code C185 · Section code P1 Intro CCCC

Introduction to Customer Service

Learn the essential skills and knowledge to provide excellent customer service.

Course code C187 · Section code CSP1

Introduction to Customer Service Excellence

Elevate Your Customer Service Game: Proven Methods for Satisfaction

Course code C188 · Section code P1 Intro CSE

Introduction to Emotional Intelligence In Leadership

Learn how to lead with emotional intelligence and build resilient teams.

Course code C190 · Section code P1 Into EIL

Introduction to Inclusive Leadership

Inclusive Leadership: Fostering Diversity and Inclusion in the Workplace

Course code C196 · Section code P1 Intro IL

Introduction to Leadership Communication

Enhance your leadership communication skills to inspire-influence-and make a lasting impact.

Course code C198 · Section code P1 Intro LC

Introduction to Team Dynamics and Leadership Styles

Learn how to build effective teams and foster collaboration with a leadership perspective in this online course.

Course code C205 · Section code P1 Intro TDLS

Introduction to Time Management Setting Goals and Prioritizing

Course code C207

Introduction to Workbook Configuration and Management

Excel Workbook Configuration and Printing. Part 1 of MOS Cert

Course code C209 · Section code P1 Configure worksheets

Market Research For Effective Advertising

Course code C224

Mastering Communication Skills For Customer Service

Learn the strategies and skills needed to provide exceptional customer service and build lasting customer relationships.

Course code C229 · Section code P2 Master CSCS

Mastering Customer Journey Mapping and Emotional intelligence

Learn how to create a customer-centric culture and build lasting relationships with customers through this comprehensive online course.

Course code C231 · Section code P2 Master CJMEI

Mastering Emotional intelligence and Customer Retention Strategies

Learn the essential skills and knowledge to provide excellent customer service.

Course code C232 · Section code CSP2

Mastering Time: Scheduling, Delegation, and Mindfulness

Course code C240

Preparing For The Future of Customer Service

Elevate Your Customer Service Game: Proven Methods for Satisfaction

Course code C266 · Section code P3 Prep FCS

Problem-Solving and Cultivating Customer Loyalty

Learn the strategies and skills needed to provide exceptional customer service and build lasting customer relationships.

Course code C270 · Section code P3 PSCCL

Resilience and Empathy in Leadership

Learn how to lead with emotional intelligence and build resilient teams.

Course code C279 · Section code P2 REL

Summary: Emotional intelligence in Decision Making

Learn how to lead with emotional intelligence and build resilient teams.

Course code C304 · Section code P3 Summary EIDM

Team Collaboration, Cultural Competence and Service Recovery

Elevate Your Customer Service Game: Proven Methods for Satisfaction

Course code C306 · Section code P2 TCCCSR

Team Performance and Motivation

Learn how to build effective teams and foster collaboration with a leadership perspective in this online course.

Course code C308 · Section code P3 Summary TPM

The Art of Engagement Strategies For Social Media Success

Course code C309

Understanding and Exceeding Customer Expectations

Learn the strategies and skills needed to provide exceptional customer service and build lasting customer relationships.

Course code C315 · Section code P1 UECE

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