Building a Learning Organization: Mastering Systems Thinking and the Fifth Discipline
Course
A 10-module microlearning course for Wilcon people leaders and HiPos to build a true learning organization using Peter Senge’s Five Disciplines—especially systems thinking—to diagnose recurring operational challenges, surface hidden assumptions, align teams around shared vision, and improve results through high-leverage interventions.
Here is the course outline:
1. Orientation to Learning Organizations and the Five DisciplinesSet the context for why organizations fail to learn, what a learning organization is, and how Senge’s Five Disciplines fit together—with Systems Thinking as the integrator for better decisions in complex environments. 7 sections
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2. From Events to Systems: Shifting the Leadership MindsetBuild the foundational habit of looking beyond daily events to patterns and structures—reducing “blame cycles” and improving how leaders frame recurring operational problems. 7 sections
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3. Feedback Loops, Delays, and Why Good Fixes BackfireLearn core Systems Thinking mechanics—reinforcing and balancing loops, time delays, and unintended consequences—so leaders can anticipate system behavior over time before acting. 7 sections
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4. Causal Loop Diagrams: Mapping Cause, Effect, and LeveragePractice translating messy real-world issues into causal loop diagrams, identifying leverage points, and distinguishing symptom fixes from structural interventions. 7 sections
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5. Systems Archetypes for Leaders: Recurring Patterns and Better InterventionsRecognize classic systems archetypes (e.g., Fixes That Fail, Shifting the Burden) and apply them to select interventions that improve performance sustainably rather than temporarily. 7 sections
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6. Personal Mastery: Turning Creative Tension into GrowthDevelop personal mastery as a disciplined practice: clarifying personal vision, assessing current reality honestly, and using creative tension to sustain learning without burnout. 7 sections
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7. Mental Models: Surfacing Assumptions and Upgrading ThinkingUse tools such as the ladder of inference and inquiry vs. advocacy to reveal hidden assumptions, reduce defensiveness, and improve decision quality under uncertainty. 7 sections
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8. Shared Vision: Building Commitment Beyond ComplianceLearn practical processes to co-create shared vision, connect values to daily decisions, and maintain alignment so teams act with commitment—not just instruction-following. 7 sections
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9. Team Learning: Dialogue, Skillful Discussion, and Psychological SafetyStrengthen collective intelligence by designing conversations that balance advocacy and inquiry, increase psychological safety, and convert disagreement into learning and coordination. 7 sections
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10. Integration and Application: Your Learning Organization Action PlanSynthesize the Five Disciplines into a practical plan: map a real recurring challenge, test mental models, align on shared vision, design team learning practices, and choose a high-leverage systems intervention to implement. 9 sections
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