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Turn the Ship Around!™: Building a Leader–Leader Culture


Course
Allan Papares
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A practical micro-learning course that transforms traditional leadership mindsets by applying Leader-Leader principles from 'Turn the Ship Around!' to empower Wilcon Depot employees at every level.

Here is the course outline:

1. Welcome Aboard: Why Leader–Leader Matters

Set the stage for transforming Wilcon Depot’s culture by contrasting traditional leadership with the Leader–Leader philosophy and previewing the journey ahead.

8 sections
Leadership Wake-Up Call
Two Models Side by Side
Hidden Costs of Leader-Follower
Benefits of Leader-Leader
Your Role in the Shift
Essay Assessment: Understanding the Shift from Leader–Follower to Leader–Leader at Wilcon Depot
Quiz: Understanding Leader–Leader Culture at Wilcon Depot
Course Project: Comparing Leadership Models at Wilcon Depot

2. Breaking the Chain of Command: Leader–Follower vs. Leader–Leader

Dive deeper into structural differences, exploring how distributing control boosts initiative, accountability, and faster customer service.

8 sections
Anatomy of the Chain of Command
Delegation vs Distribution
Flattening the Authority Gradient
Accountability Loops
Case Transfer: Submarine to Store
Essay Assessment: Applying Leader–Leader Principles at Wilcon Depot
Quiz: Breaking the Chain of Command – Leader–Follower vs. Leader–Leader
Course Project: Transforming Command Structures at Wilcon Depot

3. Power of Intent: Core Principles of Intent-Based Leadership

Unpack how stating intent unlocks ownership, enabling frontline employees to act decisively within clear boundaries.

8 sections
Defining Intent
From Permission to Intent
Setting Guardrails
Decision Flow with Intent
Craft Your ‘I Intend To’
Essay Assessment: Demonstrating the Power of Intent-Based Leadership
Quiz: Power of Intent – Core Principles of Intent-Based Leadership
Course Project: Demonstrating Intent-Based Leadership in Daily Operations

4. Talk Like a Leader: Transformational Language

Examine word choices that shift mindsets—from giving orders to expressing intent—and practice language patterns that foster engagement.

8 sections
Words Create Worlds
Orders vs Offers
Active Listening Signals
Positive Framing
Language Drill
Essay Assessment: Transformational Leadership Language at Wilcon Depot
Quiz: Talk Like a Leader—Transformational Language
Transforming Team Communication: Leader–Leader Language in Action

5. Clarity Over Control: Building Shared Understanding

Learn to create common mental models through clear standards, purpose, and information flow so teams can act autonomously and consistently.

8 sections
Clarity Beats Certainty
North Star & Commander’s Intent
Information Transparency
Rituals for Alignment
Metrics That Matter
Essay Assessment: Applying Clarity and Shared Understanding at Wilcon Depot
Quiz: Clarity Over Control – Building Shared Understanding
Course Project: Building Shared Understanding at Wilcon Depot

6. Standards, Not Instructions: Enabling Safe Autonomy

Translate intent and clarity into actionable standards that let employees decide on the spot while safeguarding quality and safety.

8 sections
Principles of Safe Autonomy
Writing Standard Operating Intents
Visual Clarity Tools
Handling Exceptions
Continuous Improvement Loop
Essay Assessment: Applying Safe Autonomy and Standards at Wilcon
Quiz: Standards, Not Instructions – Enabling Safe Autonomy
Module Project: Designing Safe Autonomy for Your Team

7. Growing Leaders Everywhere: Development Practices

Explore practical coaching, feedback, and delegation techniques that cultivate leadership skills across all levels of Wilcon Depot.

8 sections
Coach Mindset Shift
Delegation Ladder
Feedback that Grows
Stretch & Support
Recognition & Reflection
Essay Assessment: Applying Development Practices to Grow Leaders at Wilcon
Quiz: Growing Leaders Everywhere—Development Practices
Course Project: Applying Leader–Leader Development Practices at Wilcon Depot

8. Retail Application Toolkit: Leader–Leader in Action

Apply the principles to common store, warehouse, and customer scenarios using checklists, scripts, and micro-processes tailored for Wilcon.

8 sections
Intent on the Sales Floor
Leader Language Scripts
Clarity Checklists
On-the-Spot Coaching
Integrated Scenario Drill
Essay Assessment: Applying Leader–Leader Practices at Wilcon
Quiz: Applying the Leader–Leader Toolkit in Retail Scenarios
Retail Application Project: Leader–Leader in Action

9. Interactive Scenarios: Decision Simulations

Practice complex, branching customer situations that require intent-based responses, reinforcing earlier modules through real-time choices.

8 sections
Simulation Controls & Scorecard
Intent Decision Nodes
Language Variation Paths
Shared Understanding Outcomes
Leadership Growth Debrief
Essay Assessment: Applying Intent-Based Leadership in Interactive Scenarios
Quiz: Interactive Scenarios – Decision Simulations
Course Project: Simulating Leader–Leader Decision Making in Customer Scenarios

10. Charting the Course Ahead: Summary and Commitment

Review key insights, connect them to Wilcon’s core values, and craft personal action plans for sustaining a Leader–Leader culture.

9 sections
Big Ideas Review
Values in Action
Personal Action Plan
Metrics & Accountability
Next Voyage
Essay Assessment: Sustaining a Leader–Leader Culture at Wilcon Depot
Quiz: Charting the Course Ahead – Summary and Commitment
Course Project: Sustaining a Leader–Leader Culture at Wilcon Depot
Study guide
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