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General

SCET 1 - CS & Releasing Encoder Assessment


Course
Patricia Mae Melchor
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Modules

Here is the course outline:

1. Post Test Assessment

Bargain Process
Customer Return and Transaction Reason Codes
Customer Service Module
Customer Withdrawal Process
Disposal of Totally Damaged Items
Inventi System - Job Order
Inventi System - Work Order
Order Types
Paging System
Paper Bag Process
Replacement Process
Talk Desk
Transaction Reason Codes
Wilcon Loyalty Mobile Registration Process

2. Post Training Evaluation

A description of the module goes here.

Rate the Resource Speaker based on the following criteria:
Comments and Suggestions on the Resource Speaker
Program Appraisal
Comments and Suggestions on the Program
What are your most significant learnings/insights?
How will you apply your learnings/insights on the job?
What topics would you like us to discuss on our next training day?
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