Here is the course outline:
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Bargain Process
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Customer Return and Transaction Reason Codes
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Customer Service Module
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Customer Withdrawal Process
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Disposal of Totally Damaged Items
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Inventi System - Job Order
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Inventi System - Work Order
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Order Types
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Paging System
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Paper Bag Process
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Replacement Process
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Talk Desk
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Transaction Reason Codes
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Wilcon Loyalty Mobile Registration Process
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A description of the module goes here.
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Rate the Resource Speaker based on the following criteria:
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Comments and Suggestions on the Resource Speaker
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Program Appraisal
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Comments and Suggestions on the Program
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What are your most significant learnings/insights?
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How will you apply your learnings/insights on the job?
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What topics would you like us to discuss on our next training day?
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