Behavior Matters: Leading Conduct, Accountability, and Workplace Culture
Course
Gideon Jasper Angelo Claustro
This module helps leaders effectively manage workplace behavior, address conduct concerns, and strengthen accountability within their teams. It provides practical approaches for handling difficult situations, applying workplace standards consistently, and creating a positive work culture through effective leadership.
Here is the course outline:
1. Module 1: Understanding Workplace Conduct StandardsThis module helps leaders understand expected workplace conduct, recognize different levels of employee behavior, and apply standards fairly and consistently. 4 sections
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2. Module 2: Identifying and Addressing MisconductThis module helps leaders identify misconduct, separate facts from assumptions, document behavior properly, and take appropriate action using fair and consistent processes. 2 sections
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3. Module 3: Managing Difficult EmployeesThis module provides practical approaches for addressing repeated challenging behaviors, conducting difficult conversations, and guiding employees toward improvement and accountability. 2 sections
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4. Module 4: Creating a Positive Work CultureThis module shows how leaders shape workplace culture through their actions, accountability, respect, recognition, trust, and consistent reinforcement of positive behaviors. 2 sections
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5. Module 5: Monitoring and Sustaining Good ConductThis module helps leaders monitor workplace behavior, provide continuous feedback and coaching, and consistently reinforce standards to sustain positive conduct over time. 2 sections
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6. We want to hear from you!Learning Management System — NPS 1 section
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