Learning Series: Mas Matalinong Proseso, Mas Magandang Serbisyo
Course
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Arielle Mariez Yanga
Alamin kung paano magagamit ang Lean Thinking sa ating pang-araw-araw na trabaho sa Wilcon. Tuklasin ang limang simpleng prinsipyo—Value, Value Stream, Flow, Pull, at Continuous Improvement—gamit ang mga sitwasyong pamilyar sa ating trabaho.
Matutong tukuyin kung ano ang tunay na mahalaga, bawasan ang hindi kinakailangang gawain, gawing mas maayos ang daloy ng trabaho, tumugon sa aktwal na pangangailangan, at gumawa ng maliliit na improvements araw-araw.
Mas matalinong proseso. Mas magandang serbisyo.
Here is the course outline:
1. IntroductionGet to know Lean Thinking and why it matters in our everyday work at Wilcon. Understand how creating value and reducing unnecessary work can lead to better processes and better service. 3 sections
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2. Module 1: Specify Value (Ano ang mahalaga sa customers?)Learn to identify what truly creates value for our customers and stakeholders. Discover how focusing on what matters can help us avoid unnecessary work. 5 sections
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3. Module 2: Identify the Value Stream (Tignan ang Buong Proseso)See how your work connects to the next step. Learn to spot delays, repeated work, and unnecessary steps that can affect the customer and the team. 5 sections
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4. Module 3: Make Value Flow (Paano magiging tuloy-tuloy ang trabaho?)Discover simple ways to keep work moving smoothly by reducing interruptions, waiting time, and unnecessary steps. 5 sections
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5. Module 4: Let The Customer Pull (Paano natin maibibigay ang talagang kailangan?)Learn to respond to actual customer and business needs instead of doing work that may not be needed. 5 sections
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6. Module 5: Pursue Perfection (Paano natin mapapaganda pa ang paraan ng pagtatrabaho natin?)Learn how small, continuous improvements can make everyday work easier, smoother, and better for customers and teammates. 5 sections
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7. We want to hear from you!Learning Management System — NPS 1 section
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