Here is the course outline:
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Product Knowledge Learning Path
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Enterprise Technology System (ETP)
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Infor M3: Customer Order Processes
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Inventi System — Job Order
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Sales Mobility Processes: Customer Order Processes
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System Access - Supervisor's Role
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Book I: Drive
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Book II: The One Thing You Need To Know
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Book III: Thinking, Fast and Slow
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Book IV: Act Like a Leader, Think Like a Leader
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Book V: How To Win Friends and Influence People
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MDP: Videos to Watch (Supervisor)
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Conflict Resolution | MDP001
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Teamwork and Collaboration | MDP001
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Social Listening | MDP001
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Time Management | MDP001
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Verbal and Written Communication | MDP001
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Leadership Integrated Training | MDP001
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Daring Leadership | MDP001
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Critical Thinking | MDP001
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Radical Candor | MDP001
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Leadership Integrity Training | MDP001
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Building Everyday Habits | MDP001
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Technical Support for After-Sales Service | MDP001
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How to handle employee discipline issue | MDP001
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MDP: Technical Skills (Supervisor)
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