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General

CS and Releasing Encoder Learning Path


Course
Patricia Mae Melchor
Access code required
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Modules

Here is the course outline:

1. Pre-Requisite Modules

Customer Service Learning Module
Paging System
Talk Desk
Wilcon Loyalty Mobile Registration Process
Wilcon Loyalty Mobile Application
Releasing Encoder V2
Inventi System — Job Order

2. Skill and Competencies Enhancement Training 1 (Webinar via Zoom)

SCET 1 - CS & Releasing Encoder Assessment
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